Today is the long-await­ed Ver­dan­sk event in Call of Duty: War­zone where the map goes through its trans­for­ma­tion. How­ev­er, it isn’t going as smooth­ly as Raven Soft­ware or Activi­sion had hoped. War­zone play­ers on Red­dit have report­ed being stuck in unmov­ing serv­er queues. The event inti­tial­ly began at 12:00 p.m. PST/ 3:00 p.m. EST and only ran for two hours.

Activi­sion did com­ment on the strug­gles play­ers are going through to log on to Call of Duty: War­zone. The Activi­sion Sup­port Twit­ter account post­ed a tweet stat­ing, “We’re active­ly inves­ti­gat­ing an issue with long wait times in the serv­er queue for War­zone.” Play­ers attempt­ing to get into War­zone are being met with serv­er queue times that remain locked at 20 minutes.

Play­ers who do make it through the serv­er queues are still report­ing serv­er issues. For some, the end of the match is met with a serv­er error or game crash. How­ev­er, it is pos­si­ble to play through the event with­out a hitch.

Call of Duty: War­zone devel­op­er Raven Soft­ware has also giv­en a state­ment regard­ing the ongo­ing issues via Twit­ter. The devel­op­er is “active­ly inves­ti­gat­ing the War­zone Destruc­tion of Ver­dan­sk part 1 serv­er issues.” An update is also on the way to “help reduce the fre­quen­cy of crashes.”

It’s unclear if Raven Soft­ware will resched­ule the begin­ning of the event, since so many play­ers could not access the game–and there­fore could not get the Call­ing Card asso­ci­at­ed with fin­ish­ing a match dur­ing this event time.