Cyber­punk 2077 is only three days old, but the state in which the game was released was, rough. This is espe­cial­ly true for any­one who pur­chased it on last-gen con­soles. PS4 play­ers are deal­ing with ter­ri­ble frame loss, low-qual­i­ty tex­tures and char­ac­ter mod­els, as well as crash­es. This issues are so prob­lem­at­ic, that Sony is offer­ing refunds to those who bought the game digitally. 

Orig­i­nal­ly report­ed by VGC, Red­dit users on the Cyber­punk page are report­ing receiv­ing full refunds for dig­i­tal ver­sions of Cyber­punk 2077, even if they went past the two-hour play­time that’s enforced for refunds. How­ev­er, if you think it will be an easy process to get this refund, you’re sad­ly mis­tak­en. You’ll need to con­tact PlaySta­tion’s cus­tomer ser­vice, which can be a has­sle. One user even stat­ed that Sony is actu­al­ly com­plain­ing about the game’s issues to CD Pro­jekt Red.

Unfor­tu­nate­ly, if you don’t reside in the Unit­ed States, it may be that much hard­er to get a refund, since not every region has its own cus­tomer ser­vice hot­line. It also appears to be hit or miss on who they offer refunds to. 

If you are play­ing on Xbox One and run­ning into issues, you could try con­tact­ing Microsoft. One Red­dit user said that Microsoft offered them a refund when they voiced their con­cern for the bugs in the game. PC play­ers seem to have far less issues when play­ing, but is by no means bug free. 

Cyber­punk 2077 cur­rent­ly runs on the PS5, Xbox Series S and Series X via back­wards com­pat­i­bil­i­ty with the last-gen ver­sions. Full next-gen ver­sions will be arriv­ing at some point, which will hope­ful­ly solve some of the big­ger issues affect­ing the game right now. How­ev­er, those who don’t get a refund might have to just play the wait­ing game for updates, instead of play­ing the actu­al­ly game.