The highly anticipated Cyberpunk 2077 was released in a rather poor state for console players, prompting PlayStation to take extreme measures. The company has completely removed the game from the PlayStation Store, and is promising refunds. If you purchased a digital version, it’s just become a lot easier to get your money returned.
Cyberpunk 2077 doesn’t appear in when you search for it in the PlayStation Store, Sony even shared a link to claim a refund for a digital copy. This does apply to both the PS4 and PS5 stores.
When players began to experience all the issues from the horrible state in which the game was released on consoles, CD Projekt Red suggested that Sony and Mircosoft would able dish out refunds — however, this discussion wasn’t had with either Sony or Microsoft. This resulted in the CD Projekt Red taking back their previous statement, telling players to not ask PlayStations for refunds.
It’s reportedly easier for Xbox users to get refunds through the regular request system, which is why the game hasn’t been removed from the Microsoft Store. It’s still available to buy, but if issues occur, you won’t be getting the runaround to get a refund.
While games have been removed from the PlayStation Store before, it’s still an uncommon action from Sony. This is especially true for such a major title. Other games with technical flaws continue to be sold on the PlayStation Store, so this removal has serious implications.
Right now, you can also get a refund for a physical copy of Cyberpunk 2077 at Best Buy. This applies to several versions, including digital Xbox cards and collector’s edition. If the retailer you purchased from isn’t offering a refund, CD Projekt Red is prepared to pay out of their own pockets. Both Best Buy and CD Projekt Red refunds will be given until December 21st.