The high­ly antic­i­pat­ed Cyber­punk 2077 was released in a rather poor state for con­sole play­ers, prompt­ing PlaySta­tion to take extreme mea­sures. The com­pa­ny has com­plete­ly removed the game from the PlaySta­tion Store, and is promis­ing refunds. If you pur­chased a dig­i­tal ver­sion, it’s just become a lot eas­i­er to get your mon­ey returned. 

Cyber­punk 2077 does­n’t appear in when you search for it in the PlaySta­tion Store, Sony even shared a link to claim a refund for a dig­i­tal copy. This does apply to both the PS4 and PS5 stores. 

When play­ers began to expe­ri­ence all the issues from the hor­ri­ble state in which the game was released on con­soles, CD Pro­jekt Red sug­gest­ed that Sony and Mir­cosoft would able dish out refunds — how­ev­er, this dis­cus­sion was­n’t had with either Sony or Microsoft. This result­ed in the CD Pro­jekt Red tak­ing back their pre­vi­ous state­ment, telling play­ers to not ask PlaySta­tions for refunds.

It’s report­ed­ly eas­i­er for Xbox users to get refunds through the reg­u­lar request sys­tem, which is why the game has­n’t been removed from the Microsoft Store. It’s still avail­able to buy, but if issues occur, you won’t be get­ting the runaround to get a refund.

While games have been removed from the PlaySta­tion Store before, it’s still an uncom­mon action from Sony. This is espe­cial­ly true for such a major title. Oth­er games with tech­ni­cal flaws con­tin­ue to be sold on the PlaySta­tion Store, so this removal has seri­ous implications. 

Right now, you can also get a refund for a phys­i­cal copy of Cyber­punk 2077 at Best Buy. This applies to sev­er­al ver­sions, includ­ing dig­i­tal Xbox cards and col­lec­tor’s edi­tion. If the retail­er you pur­chased from isn’t offer­ing a refund, CD Pro­jekt Red is pre­pared to pay out of their own pock­ets. Both Best Buy and CD Pro­jekt Red refunds will be giv­en until Decem­ber 21st.