A week after asking PS5 owners for feedback on whether they’re experiencing stick drift with their PS5 DualSense controllers, a New York law firm has filed a class-action suit against Sony.
Chimicles Schwartz Kriner & Donaldson-Smith LLP, filed on behalf of those affected by the faulty PS5 DualSense controller — with plaintiff Lmarc Turner– the lawsuit claims the controller is “defective” and the drifting “significantly interferes with gameplay and thus compromises the DualSense Controller’s core functionality.”
The lawsuit goes on to state that Sony is fully aware of these complaints, because they are the same complaints customers had about the PS4’s DualShock 4 — I have definitely experienced this a few times. According to the suit, Sony isn’t doing enough to fix this problem, with them making customers pay for shipping the controller to Sony, long wait times for controller repair and troubleshooting steps making it difficult to get back to playing.
The full text of the lawsuit is quite a show, containing screenshots from Twitter and Reddit where customers complained about these issues. One thing that isn’t clear is how widespread the issue really is.
“Based upon the allegations in the lawsuit and scores of internet complaints online about drifting in prior models of the DualShock Controller, Sony cannot dispute that it had presale knowledge of the Drifting Defect in the DualSense Controller,” the text adds.
That being said, the DualSense is such a large revision in comparison to the previous generation of controllers. The suit is seeking a recall or replacements programs for those who purchased a controller already, as well as “compensatory damages” related to “overpayment” on the controller.