Blizzard’s free-to-play mobile game Diablo Immortal might find itself in some legal misfortune, as a law firm specializing in class-action lawsuits is investigating the game for false advertising.
The Migliaccio & Rathod law firm has announced it is looking for players who purchased bundles that specifically held the Legendary gem, Blessing of Worthy–which could cost up to $100. At the first or second upgrades, the gem was originally described as granting the player a 20% chance to deal damage worth 12% of that player’s maximum life. Obviously, this makes it incredibly powerful, but it’s level three where things go south. The level three description originally changed to read that it dealt damaged based on the user’s current life, not maximum life.
This if far less useful, and becomes situational, as a player may already be low on life–reducing the amount of bonus damage. It took months for Blizzard to clarify the mistake, saying the description of the level three version was the correct one, adjusting level one and two’s descriptions accordingly. Fans have joked the gem should be renamed to “Blessing of the Unworthy.”
However, many users have already spent money on this gem, and Blizzard is not offering any compensation or refunds for those purchased a bundle based on Blessing of the Worthy’s original description. One of Diablo Immortal’s community managers announced the description change in a Reddit post back in October, causing a stir-up among players. Numerous players called out this ridiculous mistake, asking what Blizzard was going to do to right this wrong and if the company’s actions are even legal.
Turns out, Migliaccio & Rathod don’t think so. The law firm is investigating the false advertising claim, as Blizzard took the money but later changed the gem’s description.
“Rather than offer refunds or some form of compensation, Blizzard has instead responded to the Blizzard community by stating that they will change the item’s text description to reflect its actual effect, at level three,” Migliaccio & Rathod write. “This practice essentially amounts to a bait-and-switch, since a purchasable item was advertised with one effect that players wanted and ended up with something completely different.”
Within the law firm’s blog announcing this investigation, they thanked the Communication Workers of America (CWA) for bringing this problem to their attention. CWA is notably associated with helping groups of developers within Activision Blizzard unionize.