Diablo II: Resurrected launched on September 23rd, and it’s first week isn’t going exactly as planned. Certain players are experiencing character lockouts, while others are seeing their offline characters disappear or lose progress. Blizzard attempted to improve other aspects of the game, which previously took the servers offline completely–so the character problem is just added annoyance.
The lockout error seems to be linked to the system not registering that players have gone off the server, which then sends an error message when the player tries to login again. “Failed to enter the game. This character is already in a game on this server. Please try again,” the message reads.
Blizzard tried to fix the character issues, as well as other problems, with a maintenance update on September 26th. However, it seems this did nothing for certain characters, as they remained locked. Numerous replies underneath the maintenance tweet confirm the issue is still ongoing, along with new bug reports on the forum thread.
Blizzard is advising players to avoid using the same name for offline and online characters, until they can implement a permanent fix.
The State of California filed a lawsuit against the company for their alleged sexual harassment and discrimination against women, and Activision Blizzard has since settled with the EEOC for $18 million. Activision Blizzard is also currently being investigated by the SEC.