Dia­blo II: Res­ur­rect­ed launched on Sep­tem­ber 23rd, and it’s first week isn’t going exact­ly as planned. Cer­tain play­ers are expe­ri­enc­ing char­ac­ter lock­outs, while oth­ers are see­ing their offline char­ac­ters dis­ap­pear or lose progress. Bliz­zard attempt­ed to improve oth­er aspects of the game, which pre­vi­ous­ly took the servers offline completely–so the char­ac­ter prob­lem is just added annoyance.

The lock­out error seems to be linked to the sys­tem not reg­is­ter­ing that play­ers have gone off the serv­er, which then sends an error mes­sage when the play­er tries to login again. “Failed to enter the game. This char­ac­ter is already in a game on this serv­er. Please try again,” the mes­sage reads.

Bliz­zard tried to fix the char­ac­ter issues, as well as oth­er prob­lems, with a main­te­nance update on Sep­tem­ber 26th. How­ev­er, it seems this did noth­ing for cer­tain char­ac­ters, as they remained locked. Numer­ous replies under­neath the main­te­nance tweet con­firm the issue is still ongo­ing, along with new bug reports on the forum thread.

Bliz­zard is advis­ing play­ers to avoid using the same name for offline and online char­ac­ters, until they can imple­ment a per­ma­nent fix.

The State of Cal­i­for­nia filed a law­suit against the com­pa­ny for their alleged sex­u­al harass­ment and dis­crim­i­na­tion against women, and Activi­sion Bliz­zard has since set­tled with the EEOC for $18 mil­lion. Activi­sion Bliz­zard is also cur­rent­ly being inves­ti­gat­ed by the SEC