Call Of Duty WWII launched on November 3rd and as anyone who has tried to play will tell you, the game is overflowing with a ton of issues. Problems ranging from players lagging badly to players having their ranks reset.
While some things have improved, many problems still exist. Activision has posted a list of known issues in CoD WWII and stated they are “Under Investigation”. Below is the list of known issues Activision currently has posted.
Known Issues
The following issues that are under investigation.
| Issue | Description | Status |
| I’ve lost ranks and stats. – All platforms |
We’re aware that some of you have lost ranks in Multiplayer. If you’ve lost ranks, choose your platform below to contact us. | Under investigation |
| I redeemed a code but haven’t received the content in game. – Xbox One |
We’re currently experiencing issues with digital content redemption on Xbox One. Rest assured your items will be delivered to you once this issue is resolved.
For more information about how to access digital content, check out Call of Duty: WWII Bonus Content and Code Support. |
Under investigation |
| I have a bonus content item stuck in the Mail station. – All platforms |
We’re investigating instances where content items collected from the Mail station appear to be stuck in your Mail slots. This is a graphical error; the content has been delivered. Check the Soldier tab to find your content.
For more information about how to access digital content, check out Call of Duty: WWII Bonus Content and Code Support. |
Under investigation |
| I’m experiencing long load times when going to Headquarters. – All platforms |
Headquarters load times are currently under investigation.
PC players have the option of loading the game without entering Headquarters. To do this, follow the steps in the Call of Duty: WWII PC Troubleshooting Guide. |
Under investigation |
| I opened a Supply Drop and got an “Unable to get inventory” error. – All platforms |
This error is due to a connectivity issue. However, the items in your Supply Drop were not lost and should appear in your inventory within 8 hours.
For more information about Supply Drops, check out Call of Duty: WWII Supply Drops and Collection Items. |
Under investigation |
| I opened a Supply Drop and nothing happened. – All platforms |
We’re investigating an issue where nothing appears when opening a Supply Drop. You still received your Supply Drop items and can find them in the Soldier tab.
For more information about how to access digital content, check out Call of Duty: WWII Bonus Content and Code Support. |
Under investigation |
| I redeemed a code for the Multiplayer Upgrade but never received the Prestige Unlock Token. – All platforms |
We’re currently investigating an issue where some players did not receive the Prestige Unlock Token included in the Multiplayer Upgrade. | Under investigation |
Developer Sledgehammer Games has posted an update outlining the launch issues and giving some information about the steps they are taking to fix them.
At launch, we experienced an extremely high volume of players connecting to our servers in a very short window. This resulted in players experiencing mixed online connectivity across all platforms. In response, we pushed a change enabling higher capacity load balancers, resulting in improved live connectivity.
Headquarters, the new social space in Call Of Duty WWII has temporarily been made a “solo experience” and will return to a populated social space “shortly”
Headquarters will return to its fully-populated, shared experience shortly. In the meantime, you can invite your friends to join your HQ experience at any time.
It looks like they are trying to fix these issues as soon as possible and are looking at ways to compensate the effected players. Hopefully they get this fixed sooner rather than later.
We have been unable to play Call Of Duty WWII far more than we have been able to actually connect and play. We will be posting our review of Call Of Duty WWII, all 3 modes as soon as we can get some stable online playtime.
UPDATE:
Sledgehammer Game’s Michael Condrey has tweeted that leaderboards have been restored.
#CODWWII leaderboard updating has been restored. FYI- Your match data wasnt lost during the down time, just wasnt being displayed until now.
— M.Condrey in WWII (@MichaelCondrey) November 6, 2017
